Privacy Policy

Irus Floral Design LLC ("we," "our," or "us") operates irusflorals.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us. By using our website, you agree to the collection and use of information in accordance with this policy.

Information you provide directly:

• ✿ Name, email address, phone number, and delivery address when placing an order
• ✿ Payment information processed securely through Square — we do not store your card details
• ✿ Messages you send through our contact form
• ✿ Email address if you subscribe to our newsletter

Information collected automatically:

• ✿ IP address and browser type
• ✿ Pages visited and time spent on the site
• ✿ Referring website or search terms used to find us

We use your information to:

• ✿ Process and fulfill your orders
• ✿ Send order confirmations and delivery updates
• ✿ Respond to your inquiries and messages
• ✿ Send promotional emails if you have opted in (you may unsubscribe at any time)
• ✿ Improve our website and customer experience
• ✿ Comply with legal obligations

All payments are processed securely by Square. We do not store, access, or transmit your credit card information. Square's privacy policy is available at squareup.com/legal/privacy.

As a Florida-based business, we are required to collect applicable sales tax on taxable orders. Your billing address is used solely to determine the applicable tax rate.

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• ✿ Square — for payment processing
• ✿ Roadie — for local delivery fulfillment (delivery address only)
• ✿ Email service providers — for order confirmations and marketing emails you have opted into
• ✿ Legal authorities — if required by law

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, though some features of the site may not function properly as a result. WooCommerce uses cookies to maintain your shopping cart session. These cookies are essential to the checkout process.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are retained for a minimum of five years for tax and accounting purposes.

You have the right to:

• ✿ Access the personal information we hold about you
• ✿ Request correction of inaccurate information
• ✿ Request deletion of your personal information, subject to legal retention requirements
• ✿ Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of the website after any changes constitutes acceptance of the updated policy.